We want you to be happy, thus any qualifying purchased materials/products on cementnbricks can be refunded if the request follows our refund policy standards.

Certain limits may apply, and credit refunds may be the only option for some purchases. Please see the section below for further details on our refund policy.

Returns are allowed if the following conditions are met:

• If there is a size/dimension mismatch when compared to the ordered materials/products.
• If the ordered list of items was received with the incorrect materials, products, or colours,
• If you received modified materials or products.
• If you receive defective items, supplies, or products, please contact us immediately.
• If materials/products are missing as specified in the manufacturer's product manual (Valid only for products/materials sold in a package with a user manual)
• If the quality of the materials/products does not match the manufacturer's claims. (Note: If the materials require third-party testing, the buyer is responsible for all expenses and effort, including mailing samples, testing fees, and report collecting.)
• If any of the above condition met against your order, Then you can contact us via WhatsApp or call us at (+91)799-799-5020 within 2 hours of receiving your order, Once we receive your return's request we will investigate on it. If we find your ordered/return's request correct we will refund your advance paid amount within 7 days of your order date.

Returns are not allowed if the following conditions are met:

• After being received, the material / product has been utilised and tampered with.
• Because the product was not installed according to the user handbook, it was damaged or malfunctioned.
• Notification was not received within 2 hours of transmission to our WhatsApp number (+91)799-799-5020 .
• There will be no exchanges of other materials or things for different materials or items (Scenario: Request to exchange of Normal Bricks for Light Weight Bricks)
• We do not accept partial returns or leftovers. (Scenario: 2 tons sand remains unused after 5 tons are purchased; returns are not accepted.)